Solutions to major problems with Borderlands 3

The long-awaited rabid shooter Borderlands 3 was released. The game has received quite a lot of praise from gaming publications. 9 out of 10 from IGN, 8 out of 10 from GameSpot, etc. The average rating on Opencritic is 85%. Despite the laudatory reviews the game on PC has many technical problems and bugs – error 88500000, error Code LS-0013, Borderlands 3 settings are not saved, etc. We have collected the most frequent problems of Borderlands 3 and their solution.

First, you need to find out the system requirements for Borderlands 3. If your computer is much worse than the minimum recommended one, this may be the problem.

Borderlands 3 System Requirements

MINIMUM:

  • OS: Windows 7/10 (with the latest service pack)
  • Processor: AMD FX-8350 (Intel i5-3570)
  • RAM: 6 GB
  • Graphics Card: AMD Radeon™ HD 7970 (NVIDIA GeForce GTX 680 2GB)
  • Network: Broadband internet connection
  • Disk space: 75 GB

RECOMMENDED:

  • OS: Windows 7/10 (with latest service pack)
  • Processor: AMD Ryzen™ 5 2600 (Intel i7-4770)
  • RAM: 16 GB
  • Graphics Card: AMD Radeon™ RX 590 (NVIDIA GeForce GTX 1060 6GB)
  • Network: Broadband Internet connection
  • Disk space: 75 GB

Borderlands 3 Broken Textures

Some players have a problem when some textures become corrupted during the game. To fix this problem, delete the configuration file located in “C:\Users\username\Documents\My Games\Borderlands 3\Saved”

Borderlands 3 crashes/shuts down/paints

Borderlands 3 can shut down at random places. There are quite a few reasons for this behavior.
If the game crashes 5-10 minutes after starting the gameplay, one of the reasons could be that you are starting the game in windowed mode. Switch to full screen in the game settings.
If the game crashes during the intro movie, it is often the case if you have an old version of BIOS. Check your motherboard model and update your system BIOS.
If you use third party software, such as: MSI Afterburner or GeForce Experience, we advise you to try disabling it temporarily.

Borderlands 3 Black/White Screen

Fixing this Borderlands 3 error is simple. If you see a black screen when starting the game, then try pressing “Alt + Enter” the game will switch to windowed mode. You should now be able to see the game. Go to settings and set the correct screen resolution and return to full screen mode. This should fix the problem.

Borderlands 3 won’t launch.

Players report a problem that if they upgrade to DirectX 12, the game stops launching and they can’t go back to DirectX 11 after that.
Go to the root folder of Borderlands 3.
Open GameUserSettings.ini in Notepad and look for “PreferredGraphicsAPI”.
Simply change this setting to “PreferredGraphicsAPI = DX11” and the game will switch to DirectX 11 and run.

No sound in Borderlands 3

If you don’t have sound in the game, try right-clicking on the audio icon in the bottom right corner of your desktop and disable spatial audio. If “Windows Sonic for headphones” is installed, then select “off”.

Controller not working in Borderlands 3

If Borderlands 3 can’t see your controller, then try removing all USB devices from your computer except your mouse, keyboard, and controller. Now restart your computer and run Borderlands 3. Everything should work.
If it still doesn’t work, then use our guide on how to configure your gamepad on PC.

Borderlands 3 can’t disable vertical synchronization

The most common reason for this mishap is the fact that you launch the game in windowed mode. V.sync will not work in it. Switch to fullscreen mode in the game settings.

Borderlands 3 error LS-0013 Fix

If you get error LS-0013 Fix when starting Borderlands 3, navigate to the /Oriongame/Binaries/Win64 folder with the game. Find there Orion-Client-Win64-Shipping.exe and right click on it. Select “Properties”, then “Compatibility” and uncheck “Run this program as administrator”. Launch Borderlands 3, and you’ll no longer see the LS-0013 error code.

Borderlands 3 settings are not saved

If you see a notification when you save your settings that you couldn’t save your settings, it’s most likely the fault of Windows Defender – Microsoft’s built-in antivirus. Disable it or add the folder with the game to exceptions.

Borderlands 3 error 88500000

This error occurs if you have an old version of the Epic Games client. Enough to update it and everything will work.